A ScrumMaster must have a deep understanding of the Scrum framework. The job of a scrum master is to help the customer and the team to work very closely ensure expected deliveries. Scrum Master facilitates the team members to reflect upon ways that they can improve their day-to-day communication and processes. It is the responsibility of the scrum master to inspire them to take appropriate actions. Ultimately, by supporting team members who can self-manage and be empowered to make decisions for themselves, scrum masters create an environment in which people and creativity will flourish.
In this bite-sized course, we take a quick look at the roles and responsibilities of a ScrumMaster.